Bartec Enterprise & Mobility - Support Portal

Hardware Related 7

• How to insert SIM card
• How to extract SIM card
• Impact X - Buttons and ports explained
• Charging the Impact X battery
• Impact X bottom protective cover

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Software Related 3

• Impact X Software releases
• What is Sipido
• What is HostedMobiles

Daily use 6

• Impact X quick guide
• What is Flipscape
• Android user manual
• Taking screenshots with the Impact X
• Forgotten Impact X screen lock password or PIN code

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Bugfix 1

• Lollipop upgrade bug fix (for Windows users)

Hardware Related 4

• Gravity X - Buttons and ports explained
• Charging the Gravity X battery
• Gravity X bottom protective cover
• How to insert USB cable on Gravity X

Software Related 1

• Gravity X Software releases

Daily use 7

• Gravity X quick guide
• Android user manual
• Forgotten Gravity X screen lock password or PIN code
• What is Flipscape
• What do you do if your device becomes unresponsive

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Hardware Related 2

• Ports and buttons explained
• What's in the Orbit X product box

Daily Use 5

• Orbit X Quick Guide
• Pairing Orbit X with Impact X
• How to factory reset the device
• Streaming to VLC media player
• Streaming video from the Orbit X

Software Related 1

• How to upgrade Orbit X to Lollipop

FAQ 1

• Reassign to new Collaboration X account

FAQ 5

• Setting up Sipido
• SIP registration using SIPIDO
• Which ports does SIPIDO use?
• How much bandwidth do I need for SIPIDO?
• My network provider is blocking TCP port 5060

FAQ 14

• My Pixavi camera is asking me for an administrator password.
• Sync pictures and video wirelessly from Xcorder EX4000 to WiDRIVE 2.
• Sync pictures and video wirelessly from Xcorder EX4000 to WiDRIVE 1.
• Sync pictures and video wirelessly from Xcorder EX4000 to PC.
• Upgrade the Xcorder directly from the WiDRIVE 1

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Getting Started 3

• Xcorder EX4000 - getting started (WiDRIVE 2)
• Xcorder EX4000 - getting started (WiDRIVE 1)
• Xcaster 5000 series - getting started

Software Related 2

• Latest firmware for Xcaster - Version: 0.9.6.53 - Release date: 22-May-2014
• Latest firmware for Xcorder - Version: 0.9.6.54 - Release date: 08-July-2014

Daily use 1

• Dropped Object safety