The following instructions can also be found in the Quick Start Guide that accompanied your device. An electronic version of the Quick Start Guide can also be downloaded on this page.


Insert the SIM card and/or SD card and Battery pack according to the instructions below.
The ejection tool can be found attached to the SIM/SD-card instructions sheet (separate sheet that came with the device).


  1. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
  2. The SIM/SD tray will be ejected if the ejection pin is inserted correctly
  3. Use only nano-SIM cards and/or Micro SD card. Pixavi Phone and Pixavi Thermal supports 2x nano-SIM or 1x micro SD. Pixavi Cam supports 1x micro SD.
  4. If the card is not fixed firmly into the tray, the SIM/SD card may fall out of the tray.